Delivery Information

Standard delivery is dispatched via our Royal Mail 2nd class signed for service and is usually delivered between 3-5 days after making a purchase.

We're unable to deliver during a specific time slot, but if you are likely to be out we are happy to deliver to a work, family or friend's address.

Standard delivery is dispatched via our Royal Mail 1st class signed for service and is usually delivered between 1-3 days after making a purchase.

We're unable to deliver during a specific time slot, but if you are likely to be out we are happy to deliver to a work, family or friend's address.

International shipping is dispatched via 'Royal Mail International Tracked'  service, please be aware delivery times may vary depending on destination country.

• Europe                    -       Usually delivered within 5-7 business days after dispatch.
• Rest of the world   -      Usually delivered within 7-12 business days after dispatch.

We're unable to deliver during a specific time slot, but if you are likely to be out we are happy to deliver to a work, family or friend's address.

We aim to dispatch all orders placed before 1pm the same day Monday - Friday. In rare cases we may need to order items from another one of our stores or suppliers before dispatch, this may delay the dispatch time by 1-2 days, so please place orders in advance to avoid disappointment.

Saturday dispatch is available in some cases but we are not able to guarentee this for all orders. Orders as such placed on weekends will be dispatched the following Monday unless this falls on a bank holiday, in which case they will be dispatched the following Tuesday.

If no one is around to sign for your parcel, Royal Mail will leave an attempted delivery note in your mailbox, this can be collected at your local Post Office brach where it will be held for 7 days. If this is unable to be collected, the parcel will be returned to us and you will be refunded for all items, minus the delivery fee.

For redelivery, we would ask that you only place your order again after you recieve an email notifying you that your order has been refunded. We will then dispatch this for you again at the earliest opportunity.

Usually all items that appear 'In Stock' on our site is available and ready for immediate dispatch, on the rare occasion one of the item(s) your ordered is out of stock we reserve the right to cancel your order.

If in some cases one or more of the item(s) from a larger order is missing, we may try to contact you reguardng a suitable replacement or dispatch all available items at the earliest opportunity. You will be refunded for any missing items and this will be made clear on the dispatch email. If this lowers the postage bracket you will also recieve partial refund for delivery fee's.

While we make every effort to dispatch all items in the same parcel, this may not always be possible. If this is the case we may dispatch item(s) in seperate consignments and will aim to get these to you as quickly as we can.